FREQUENTLY ASKED QUESTIONS

How long will it take for my order to be delivered?

We use Royal Mail for shipping. Once your order has been received, we typically dispatch within 24 hours. Delivery times may vary, but in most cases your order will be with you within 3-5 days of purchase. Contact us if you’re having trouble with an order or delivery.

What delivery options are available?

Currently, we only delivery to mainland UK via ROYAL MAIL.

How do I return a product I’m not satisfied with?

We accept returns requested within 28 days of your order for unopened, unused products only. For more information, please see our returns policy.

I want to share my experience, how can I leave feedback?

We really appreciate reviews on Facebook as this is where we generally interact with our customers, hold competitions, etc. Click here to visit the reviews section of our Facebook page.

If you’ve purchased one of the products on our website, you can also leave a review on the product page.

I’ve had a bad experience, how can I complain?

We hope you will love your Dr. Bomb products. If there’s a problem, contact us and we’ll try to rectify it is as soon as possible.